Handle all internal and external telephone calls for guests and hotel departments. providing warm and friendly assistance to all callers. Providing efficient telephone services based on established hotel standards to ensure that optimum services is provided to hotel guests.处理酒店客人及部门之间的内外线电话,为来电者提供热情友好的帮助。根据酒店服务标准为酒店客人提供高效的服务。